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Cancellation & Refund Policy

We know plans can change. Our cancellation policy is designed to be fair, transparent, and easy to understand — for every guest.

Last updated: October 2026

Free Cancellation

15+ days before check-in — 100% refund.

Partial Refund

7–14 days before check-in — 50% refund.

Quick Processing

Refunds processed within 5–7 business days.

This Cancellation & Refund Policy applies to all bookings made directly with Skylark Homestay, whether via phone, WhatsApp, email, or our website. Bookings made through third-party platforms (Booking.com, Airbnb, Agoda) are also governed by the respective platform's cancellation terms in addition to ours.

We always recommend purchasing travel insurance to protect against unforeseen circumstances, especially during the monsoon season.

15+ Days
100%
Full Refund

Cancel 15 or more days before check-in and receive a complete refund of your advance payment.

7 – 14 Days
50%
Partial Refund

Cancel between 7 and 14 days before check-in and receive half of your advance back.

0 – 6 Days
0%
No Refund

Cancellations within 6 days of check-in, including no-shows, are non-refundable.

At a Glance

Refund Breakdown

Cancellation Period Refund Processing Time
15+ days before check-in 100% Refund 5–7 business days
7 – 14 days before check-in 50% Refund 7–10 business days
0 – 6 days before check-in No Refund —
No-show (no prior notice) No Refund —
Early check-out (after arrival) No Refund —
Please Note
  • Refund is calculated on the advance amount paid, not the total booking value.
  • The cancellation date is the date on which we receive written confirmation from you (WhatsApp, email, or phone).
  • Booking platform commissions (if any) are non-refundable.
  • Payment gateway charges are non-refundable.
Special Cases

Peak Season Bookings

During peak travel periods — including long weekends, festival holidays, and the summer months — our cancellation policy is stricter to protect both our guests and our small team.

Peak Season Policy

For bookings during peak season (Nov 1 – Jan 15, long weekends, and festival dates):

  • Cancellations must be made at least 21 days before check-in for any refund.
  • Cancellations within 21 days are non-refundable.
  • Date changes may be allowed once, subject to availability and a possible rate difference.
Step by Step

How Refunds Are Processed

  • Step 1: Request — Contact us via phone, WhatsApp, or email to request a cancellation.
  • Step 2: Confirmation — We confirm the cancellation in writing and calculate your refund based on the policy above.
  • Step 3: Processing — The refund is initiated to your original payment method within 5–7 business days.
  • Step 4: Credit — Banks and payment providers may take an additional 3–5 business days to credit the amount.
Refund Method

Refunds are always processed back to the original payment method — UPI, bank transfer, or card. We do not issue cash refunds.

Flexibility

Date Changes

We understand that plans can shift. Where possible, we're happy to help you change your dates instead of cancelling.

Date Change Guidelines
  • Date changes are allowed once per booking, free of charge, if made 15+ days before check-in.
  • The new dates must be within 6 months of the original booking.
  • If the new dates fall in a higher rate period, the rate difference must be paid.
  • Date changes within 7 days of check-in are treated as cancellations and rebookings.
  • All date changes are subject to availability.
When Life Happens

Exceptional Circumstances

We know that life can throw curveballs. For genuine emergencies — such as medical emergencies, family bereavement, or other serious unforeseen situations — we will do our best to be understanding.

How We Help
  • Date change — we'll try to reschedule your stay to a future date.
  • Credit note — we may issue a credit note valid for up to 12 months.
  • Partial refund — at management's discretion, based on the specific case.

Please contact us as soon as possible and provide relevant documentation. Each case is reviewed individually with care and empathy.

Need to Cancel or Change?

Reach out to us directly — we'll walk you through the options and help you find the best solution for your plans.

Call +91 90363 14718 WhatsApp Us